Who we are
RotaHub provides workforce scheduling and team operations software for shift-based businesses.
What data we process
Depending on your role and usage, we may process account details (such as name and email), shift and rota information, availability and leave requests, team communications, precise location data (see "Location data" below), device metadata, and operational audit logs.
Location data
If your employer has enabled location-based clock-in verification, the app requests your precise location at the moment you clock in or out of a shift, to confirm you are at the expected venue. We only access your location while the app is in use and you are actively clocking in or out — we do not track your location continuously or in the background, and we do not access your location at any other time. This location data is visible to your employer as part of your shift record and is retained in line with the "Retention" section below.
How we use data
We use data to deliver core app functionality, secure accounts and sessions, support scheduling workflows, verify shift clock-ins where enabled, and maintain service reliability.
Data sharing
We do not sell personal data. Data is shared only with service providers required to operate the platform (for example, cloud hosting, notifications, and infrastructure tooling) under appropriate contractual controls.
Security
We use safeguards designed to protect personal data in transit and at rest, including encrypted connections and access controls.
Retention
We retain data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
Your rights
Subject to applicable law, users may request access, correction, or deletion of personal data by contacting us.
Account deletion requests
To request account deletion and associated data removal, contact support and include the account email address: sales@rotahubapp.co.uk.
Contact
For privacy questions or requests, contact sales@rotahubapp.co.uk.